I searched the online documentation and have tried emailing ask AT develooper DOT com, billing AT ntppool DOT org and vendors AT ntppool DOT org to ask how to update the billing details for our NTP Pool subscription, but not received any response.
Can anyone suggest an alternative channel, or provide instructions on how to update the information?
Currently the payment is taken from my personal card and expensed to my employer, with receipts emailed to an old email address. I will be leaving that job before this year’s payment and have therefore put a block on my card to prevent payment being taken. I am concerned that this will leave the pool project with no valid contact information to restart payment. If this happens, will the vendor pool be disabled, potentially preventing our customers from keeping their systems synchronised?
Thanks
Arvan