For about a week, I’ve tried and failed to add the IPv4 address of a server to the pool.
I get “Could not check NTP status” every time. The first time, I added the server by name (it has both addresses). The IPv6 worked, the IPv4 failed. Since then, I’ve tried several times to add the server by IPv4 address. Same error.
This message is not helpful; there is no information in it to allow diagnosis.
What I do know is that this NTP Test Tool (IPv4 & IPv6) is happy with both addresses. So it’s not a local firewall or configuration issue.
I sent a note to the “if you have trouble with the system” e-mail address on the joining the pool page, but no response.
I don’t know how to proceed. Is whatever test is behind the “Could not check NTP status” message broken? Its server down? A routing issue from there to here? Is it getting a response from my server that it doesn’t like? No response at all? Or it’s not even trying to talk to it?
If anyone wants to look at this, the hostname is ntp.litts.net, the IPv4 address is 188.8.131.52.
I’d rather not give up, but with nothing to go on, doesn’t seem to be much choice.
It shouldn’t be this hard to volunteer.