Apologies for the tardy follow-up. The switch the monitoring server is behind failed; and it took me too long to figure it out. Obviously the multi monitor plans would have been handy to have implemented now …
I was working tonight on getting a replacement monitor system setup when the particular IP that the websites is behind stopped working from outside the Equinix Metal network. I was pretty sure I’d screwed something up so it took a few hours to realize that the combination of things that works and didn’t indicated a problem elsewhere. I’m working with Equinix Metal support on that now; and temporarily added another (working) IP to the system for the manage site.
Fingers crossed that its fixed the score issues by swapping monitor’s. Seems like my score hasn’t randomly dropped yet on san jose like it used to on newark which would take me out of the pool.