Greetings, after benefiting from the NTP pool for 2 decades and wanting to contribute for many years I am finally in a position to do so.
Reading through the mailing list archives etc has been very educational. I have turned up a bunch of servers and after some chaotic hiccups I have achieved stable scores and tweaked things to a level that I can sustainably serve.
Two questions though:
The beta site: https://web.beta.grundclock.com/ - I just want to clarify that the beta site is only for R&D as of now and any sites I add, remove or change traffic setting there are not actually taking effect, right? In other words if I add 188.8.131.52 in production and beta site, the beta site will only monitor it but the traffic setting on prod will be effective, anything I set there on beta will not do anything.
Zone assignments. If we use Maxmind, the database must be more than a few weeks old. I turned up servers in Asian regions that really need help but the system put them in wrong zones. I did note that in the comments box when I added the servers a few days ago but no ticket was generated. I then e-mailed firstname.lastname@example.org which did not generate a ticket either. I e-mail them from an office365 work address. Should e-mails to email@example.com or firstname.lastname@example.org generate a ticket auto-reply ? I do not want to mailbomb them but I do want to make sure my issue is seen because I can serve Korea and Australia but they are currently tagged JP and US.