Does server-owner-help@ntppool.org still work?
I need something done manually, and used that email address previously. A very friendly volunteer pool-admin helped me out back then. But it doesn’t seem to do a whole lot anymore.
Uuuupppps. Need to give Ask a shout. It looks like there is a DB Problem 
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Could you write it here or PM us?
Seems like RT is not working at the moment.
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Thanks, I just sent a PM.
Np, See @PM
/closeing this thread.