A couple months ago I registered a vendor zone for my employer but got stuck on selecting a plan. The business production plan looks most suitable but mentions “Configure DNS for up to 4 products”, which I am not sure about what that means. I have emailed and reminded the vendors@ntppool.org address mentioned on the zone management page but haven’t heard back.
After looking through the forum a bit I understand the maintainers are busy, which I completely understand and I thank them for their work providing this extremely helpful resource! But I would appreciate clarification from them or knowledgable members on what the mentioned clause means, before going through the process of getting finance to pay yearly for something they won’t see the immediate need for .
Where did you see a mention of a “business production plan”? Or “Configure DNS for up to 4 products”? I don’t see those on the “Setup a new vendor zone” page.
Thanks for the screenshot. I’ve been around here for a while, but I don’t remember anyone asking these “DNS for up to x products” questions before, so I can’t point you to a previous answer. @ask is the person who can give you a definitive answer.
You’re way better off running your own NTP servers to serve your products. The pool is not meant for professional and commercial use. The support you got or not is a hint about what to expect.
We’re a relatively small company with outsourced IT, so running our own would cost us a relatively large amount of effort. The support problem is clear, but also so far our (ToS-breaking ) use of the pool has “just worked” so aside from setup I’m hoping contact won’t be that necessary.