# pool.ntp.org not working today in Israel

**URL:** <https://community.ntppool.org/t/pool-ntp-org-not-working-today-in-israel/3020>\
**Category:** Server operators\
**Tags:** monitoring, dns\
**Created:** [August 29, 2023, 2:34am UTC](https://community.ntppool.org/t/pool-ntp-org-not-working-today-in-israel/3020 "2023-08-29T02:34:18Z")\
**Posts on this page:** 6\
**Page:** 1

<div class="post-metadata">

**Author:** ![wreuven](https://avatars.discourse-cdn.com/v4/letter/w/eb8c5e/32.png) [@wreuven](https://community.ntppool.org/u/wreuven)\
**Post date:** [August 29, 2023, 2:34am UTC](https://community.ntppool.org/t/pool-ntp-org-not-working-today-in-israel/3020/1 "2023-08-29T02:34:18Z")

</div>

In Israel today:

[pool.ntp.org](http://pool.ntp.org) returns only a single server which has a score of 13 when in fact it is not working at all. Effectively [pool.ntp.org](http://pool.ntp.org) is not working in Israel.

 ![unnamed](https://us1.discourse-cdn.com/flex016/uploads/ntppool/original/2X/5/5baa460e07191969e6dda9619420be679923f441.png)

---

<div class="post-metadata">

**Author:** ![Bas](https://sea2.discourse-cdn.com/flex016/user_avatar/community.ntppool.org/bas/32/465_2.png) [@Bas](https://community.ntppool.org/u/Bas)\
**Post date:** [August 30, 2023, 1:17pm UTC](https://community.ntppool.org/t/pool-ntp-org-not-working-today-in-israel/3020/2 "2023-08-30T13:17:38Z")

</div>

I doubt this is a pool problem.

As there should be many peers going in and out your contry.

If some major distribution system is down in Israel, it could be the problem.

You may want to check your ISP what’s going on.

Edit: I have checked this site…

[https://en.isoc.org.il/iix/mrtg/total.html](https://en.isoc.org.il/iix/mrtg/total.html)

Where all peers come together at IIX…seems to me a lot of lines do not carry any traffic at all.

---

<div class="post-metadata">

**Author:** ![wylie39](https://sea2.discourse-cdn.com/flex016/user_avatar/community.ntppool.org/wylie39/32/1138_2.png) [@wylie39](https://community.ntppool.org/u/wylie39)\
**Post date:** [August 30, 2023, 5:37pm UTC](https://community.ntppool.org/t/pool-ntp-org-not-working-today-in-israel/3020/3 "2023-08-30T17:37:37Z")

</div>

This was a problem with the pool, there was only one server in the Israel zone so if you used [pool.ntp.org](http://pool.ntp.org) from Israel it would return that one server. The problem is that that one server was offline( it was added by an unauthorized individual per the irc channel) but the monitor was not updating so it stayed in the pool.

---

<div class="post-metadata">

**Author:** ![davehart](https://sea2.discourse-cdn.com/flex016/user_avatar/community.ntppool.org/davehart/32/1411_2.png) [@davehart](https://community.ntppool.org/u/davehart)\
**Post date:** [August 30, 2023, 7:28pm UTC](https://community.ntppool.org/t/pool-ntp-org-not-working-today-in-israel/3020/4 "2023-08-30T19:28:09Z")

</div>

FWIW that server’s score is still showing as over 10, so it appears the monitoring problem persists.

I wonder if it wouldn’t be wise to promote country requests (or requests from a given country) to the containing continent zone when there are less than 4 servers in that country zone, rather than only if there are zero servers in the country zone.

---

<div class="post-metadata">

**Author:** ![PoolMUC](https://sea2.discourse-cdn.com/flex016/user_avatar/community.ntppool.org/poolmuc/32/1473_2.png) [@PoolMUC](https://community.ntppool.org/u/PoolMUC)\
**Post date:** [August 30, 2023, 8:32pm UTC](https://community.ntppool.org/t/pool-ntp-org-not-working-today-in-israel/3020/5 "2023-08-30T20:32:41Z")

</div>

> [@davehart](#):
>
> I wonder if it wouldn’t be wise to promote country requests (or requests from a given country) to the containing continent zone when there are less than 4 servers in that country zone

I understood that @ask is planning to move away from country or even continent zones anyway, see [this thread](https://community.ntppool.org/t/minor-new-features-on-the-website/2947/8). So we need to see whether he opts for tweaking the current country zone-based mechanisms before making those zones just aliases to the geolocation-based automatic matching system, or whether he’ll focus on the new approach right away.  
Though some quick fix to avoid the starkest negative effects in the meantime, like with the Israel zone in this case, certainly wouldn’t hurt.

> [@davehart](#):
>
> it appears the monitoring problem persists

Yeah, that is kind of annoying, is independent of the zoning scheme, and hopefully gets fixed before the new approach is in place, see another example below:

All except one monitor scoring well above 10, majority of active ones even well above 19, but overall score at -99.9.(Though one could argue in this case that the server having been unreachable for several days in the recent past and another hiccup since then might make the scoring algorithm more cautious in restoring trust, but I don’t think that’s it, seeing all the other examples.)

 ![2023-08-30_16-14-54](https://us1.discourse-cdn.com/flex016/uploads/ntppool/original/2X/e/e4497ea127d2b2cf1bb0b5910313290382b9fffb.jpeg)

---

<div class="post-metadata">

**Author:** ![Bas](https://sea2.discourse-cdn.com/flex016/user_avatar/community.ntppool.org/bas/32/465_2.png) [@Bas](https://community.ntppool.org/u/Bas)\
**Post date:** [September 1, 2023, 12:27pm UTC](https://community.ntppool.org/t/pool-ntp-org-not-working-today-in-israel/3020/6 "2023-09-01T12:27:10Z")

</div>

Ask told us the database-server ran into query problems where it never finished the query.

Should have been solved by now.
