# Non-working DNS service on a.ntpns.org and e.ntpns.org

**URL:** <https://community.ntppool.org/t/non-working-dns-service-on-a-ntpns-org-and-e-ntpns-org/1660>\
**Category:** GeoDNS Server\
**Created:** [May 15, 2020, 1:19pm UTC](https://community.ntppool.org/t/non-working-dns-service-on-a-ntpns-org-and-e-ntpns-org/1660 "2020-05-15T13:19:14Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![NTPman](https://sea2.discourse-cdn.com/flex016/user_avatar/community.ntppool.org/ntpman/32/450_2.png) [@NTPman](https://community.ntppool.org/u/NTPman)\
**Post date:** [May 15, 2020, 1:19pm UTC](https://community.ntppool.org/t/non-working-dns-service-on-a-ntpns-org-and-e-ntpns-org/1660/1 "2020-05-15T13:19:14Z")

</div>

I do not know is it the appropriate place to report, but seemingly the following name servers are not answering at all:  
`2600:3c03::f03c:91ff:fe83:79dd (a.ntpns.org)`:

```auto
# dig +tcp 2.pool.ntp.org @2600:3c03::f03c:91ff:fe83:79dd
;; Connection to 2600:3c03::f03c:91ff:fe83:79dd#53(2600:3c03::f03c:91ff:fe83:79dd) for 2.pool.ntp.org failed: connection refused.
# 

```

and  
`2600:3c00::f03c:91ff:fe8c:cf2c (e.ntpns.org)`:

```auto
# dig +tcp 2.pool.ntp.org @2600:3c00::f03c:91ff:fe8c:cf2c
;; Connection to 2600:3c00::f03c:91ff:fe8c:cf2c#53(2600:3c00::f03c:91ff:fe8c:cf2c) for 2.pool.ntp.org failed: connection refused.
#

```

With UDP, it just times out, so it looks like the name servers are not running.

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<div class="post-metadata">

**Author:** ![gfk](https://sea2.discourse-cdn.com/flex016/user_avatar/community.ntppool.org/gfk/32/1479_2.png) [@gfk](https://community.ntppool.org/u/gfk)\
**Post date:** [May 15, 2020, 9:21pm UTC](https://community.ntppool.org/t/non-working-dns-service-on-a-ntpns-org-and-e-ntpns-org/1660/2 "2020-05-15T21:21:59Z")

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Thank you for reporting this! It’s fixed now.

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<div class="post-metadata">

**Author:** ![ask](https://sea2.discourse-cdn.com/flex016/user_avatar/community.ntppool.org/ask/32/907_2.png) [@ask](https://community.ntppool.org/u/ask)\
**Post date:** [May 16, 2020, 9:32pm UTC](https://community.ntppool.org/t/non-working-dns-service-on-a-ntpns-org-and-e-ntpns-org/1660/3 "2020-05-16T21:32:29Z")

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@NTPman We also had another server in the last days where IPv4 was working (which we monitor well) and IPv6 didn’t (which we don’t monitor nearly as well). We’ll get that fixed. As @gfk said, thank you for reporting it!