# Newbie question regarding zone assignments and the beta site **URL:** \ **Category:** Server operators\ **Created:** [May 13, 2021, 3:22am UTC](https://community.ntppool.org/t/newbie-question-regarding-zone-assignments-and-the-beta-site/2007 "2021-05-13T03:22:20Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![zeroav](https://sea2.discourse-cdn.com/flex016/user_avatar/community.ntppool.org/zeroav/32/736_2.png) [@zeroav](https://community.ntppool.org/u/zeroav)\ **Post date:** [May 13, 2021, 3:22am UTC](https://community.ntppool.org/t/newbie-question-regarding-zone-assignments-and-the-beta-site/2007/1 "2021-05-13T03:22:20Z")
Greetings, after benefiting from the NTP pool for 2 decades and wanting to contribute for many years I am finally in a position to do so. Reading through the mailing list archives etc has been very educational. I have turned up a bunch of servers and after some chaotic hiccups I have achieved stable scores and tweaked things to a level that I can sustainably serve. Two questions though: 1. The beta site: [https://web.beta.grundclock.com/](https://web.beta.grundclock.com/) - I just want to clarify that the beta site is only for R&D as of now and any sites I add, remove or change traffic setting there are not actually taking effect, right? In other words if I add 1.2.3.4 in production and beta site, the beta site will only monitor it but the traffic setting on prod will be effective, anything I set there on beta will not do anything. 2. Zone assignments. If we use Maxmind, the database must be more than a few weeks old. I turned up servers in Asian regions that really need help but the system put them in wrong zones. I did note that in the comments box when I added the servers a few days ago but no ticket was generated. I then e-mailed [server-owner-help@ntppool.org](mailto:server-owner-help@ntppool.org) which did not generate a ticket either. I e-mail them from an office365 work address. Should e-mails to [ask@ntppool.org](mailto:ask@ntppool.org) or [server-owner-help@ntppool.org](mailto:server-owner-help@ntppool.org) generate a ticket auto-reply ? I do not want to mailbomb them but I do want to make sure my issue is seen because I can serve Korea and Australia but they are currently tagged JP and US. ---
**Author:** ![elljay](https://avatars.discourse-cdn.com/v4/letter/e/5fc32e/32.png) [@elljay](https://community.ntppool.org/u/elljay)\ **Post date:** [May 13, 2021, 7:45am UTC](https://community.ntppool.org/t/newbie-question-regarding-zone-assignments-and-the-beta-site/2007/2 "2021-05-13T07:45:10Z")
Hi @zeroav > [@zeroav](#): > > The beta site Yes, I believe that’s the case. > [@zeroav](#): > > Zone assignments As a volunteer admin with limited permissions, I saw your email come through, but following the outage I [couldn’t get into the management system… nor get any response from @ask 🤦‍♂️.](https://community.ntppool.org/t/manage-auth-system-down/2000/10) The DNS issues seem to have fixed themselves now so I’ll update your zone settings shortly. Maybe this is as good a place as any to say… as far as I can tell @ask is the only person with full admin permissions to the pool and probably the only one with physical access to the main servers, so I wouldn’t connect anything mission critical to the pool! Yes, I’ve tried to raise the issue in private over many months, but I never get a reply from @ask. It doesn’t take my 30+ years of (Project) Management to tell me that having an uncontactable single point of failure on a live system isn’t a good thing…! I don’t have the coding skills nor the desire to have full admin permissions and I don’t live in the US so I couldn’t have physical access to the servers either, but I think it’s right to point out what I see as a **Major Risk** to pool users (and maybe those who’ve added their servers to the pool if the DNS system were to stop updating and traffic was continuously directed to their server). ⚠ 🛑 ---
**Author:** ![zeroav](https://sea2.discourse-cdn.com/flex016/user_avatar/community.ntppool.org/zeroav/32/736_2.png) [@zeroav](https://community.ntppool.org/u/zeroav)\ **Post date:** [May 13, 2021, 8:14am UTC](https://community.ntppool.org/t/newbie-question-regarding-zone-assignments-and-the-beta-site/2007/3 "2021-05-13T08:14:23Z")
> [@elljay](#): > > The DNS issues seem to have fixed themselves now so I’ll update your zone settings shortly. Thank you! I see some of my servers are starting to change zones right now! 3\> ---
**Author:** ![system](https://sea2.discourse-cdn.com/flex016/user_avatar/community.ntppool.org/system/32/1_2.png) [@system](https://community.ntppool.org/u/system)\ **Post date:** [June 12, 2021, 8:14am UTC](https://community.ntppool.org/t/newbie-question-regarding-zone-assignments-and-the-beta-site/2007/4 "2021-06-12T08:14:25Z")
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