# Could not check NTP status. Verified open with w32tm but no hits in tcpdump from monitors

**URL:** <https://community.ntppool.org/t/could-not-check-ntp-status-verified-open-with-w32tm-but-no-hits-in-tcpdump-from-monitors/4409>\
**Category:** Server operators\
**Created:** [May 10, 2026, 7:24pm UTC](https://community.ntppool.org/t/could-not-check-ntp-status-verified-open-with-w32tm-but-no-hits-in-tcpdump-from-monitors/4409 "2026-05-10T19:24:54Z")\
**Posts on this page:** 1\
**Showing post:** 3

<div class="post-metadata">

**Author:** ![MagicNTP](https://avatars.discourse-cdn.com/v4/letter/m/858c86/32.png) [@MagicNTP](https://community.ntppool.org/u/MagicNTP)\
**Post date:** [May 10, 2026, 8:39pm UTC](https://community.ntppool.org/t/could-not-check-ntp-status-verified-open-with-w32tm-but-no-hits-in-tcpdump-from-monitors/4409/3 "2026-05-10T20:39:20Z")

</div>

Hello @nait85, and welcome to the forum!

The issue you point out has been mentioned, e.g., [here](https://community.ntppool.org/t/still-issues-or/4355) and [here](https://community.ntppool.org/t/new-server-add-issue/4380). It likely has to do with [this](https://community.ntppool.org/t/still-problems-or-is-my-install-outdated-4-1-5-detected-certificate-connection-error-flushing-connection-pool/4407) and [this](https://community.ntppool.org/t/problem-with-api-mon-ntppool-dev-net-http-timeout-awaiting-response-headers/4383). Which in turn are open items after a [recent move of the backend infrastructure](https://community.ntppool.org/t/manage-ntppool-org-move/4375).

So all in all, your analysis that the issue is not on your end is right, and a bit more patience will likely be needed until the infrastructure issues get sorted out, I am afraid. 😐

---

_[View the full topic](https://community.ntppool.org/t/could-not-check-ntp-status-verified-open-with-w32tm-but-no-hits-in-tcpdump-from-monitors/4409)._
