# Adding new server

**URL:** <https://community.ntppool.org/t/adding-new-server/4376>\
**Category:** Server operators\
**Created:** [April 26, 2026, 10:50am UTC](https://community.ntppool.org/t/adding-new-server/4376 "2026-04-26T10:50:19Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![mclc](https://sea2.discourse-cdn.com/flex016/user_avatar/community.ntppool.org/mclc/32/2583_2.png) [@mclc](https://community.ntppool.org/u/mclc)\
**Post date:** [April 26, 2026, 10:50am UTC](https://community.ntppool.org/t/adding-new-server/4376/1 "2026-04-26T10:50:19Z")

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When I try to add a new server, I get this error: “Error 503 first byte timeout”.

I also get an error when using the “NTP Check”.

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**Author:** ![MagicNTP](https://avatars.discourse-cdn.com/v4/letter/m/858c86/32.png) [@MagicNTP](https://community.ntppool.org/u/MagicNTP)\
**Post date:** [April 26, 2026, 11:30am UTC](https://community.ntppool.org/t/adding-new-server/4376/2 "2026-04-26T11:30:47Z")

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Hello @mclc, and welcome to the community!

The backend systems have been migrated from one provider to another set of systems recently. [The migration as such is complete](https://community.ntppool.org/t/manage-ntppool-org-move/4375), but there’s still some glitches here and there - the inability to add new servers being one of them.

As he asked for feedback, I’d assume @ask checks back here every now and then, and picks up on any issues being reported, such as yours, so it’ll just be a matter of time until you’ll be able to add new servers.

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**Author:** ![ask](https://sea2.discourse-cdn.com/flex016/user_avatar/community.ntppool.org/ask/32/907_2.png) [@ask](https://community.ntppool.org/u/ask)\
**Post date:** [April 26, 2026, 11:52am UTC](https://community.ntppool.org/t/adding-new-server/4376/3 "2026-04-26T11:52:36Z")

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Yeah, I’ve been doing a bunch of small fixes from fallouts to the changes in the new cluster.

Adding servers (and the NTP Check) should work now.

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**Author:** ![mclc](https://sea2.discourse-cdn.com/flex016/user_avatar/community.ntppool.org/mclc/32/2583_2.png) [@mclc](https://community.ntppool.org/u/mclc)\
**Post date:** [April 26, 2026, 12:28pm UTC](https://community.ntppool.org/t/adding-new-server/4376/4 "2026-04-26T12:28:39Z")

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I now receive a 403 when trying to add a new server  
request id `01KQ4W4X4BY00N1206EFR8TDCK`, trace id `200986f17a07aa571e9623d163c203c2`.

NTP Check works.

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**Author:** ![mclc](https://sea2.discourse-cdn.com/flex016/user_avatar/community.ntppool.org/mclc/32/2583_2.png) [@mclc](https://community.ntppool.org/u/mclc)\
**Post date:** [April 26, 2026, 6:20pm UTC](https://community.ntppool.org/t/adding-new-server/4376/5 "2026-04-26T18:20:58Z")

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And now we’re back to “Error 503 first byte timeout”

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**Author:** ![ask](https://sea2.discourse-cdn.com/flex016/user_avatar/community.ntppool.org/ask/32/907_2.png) [@ask](https://community.ntppool.org/u/ask)\
**Post date:** [April 29, 2026, 10:40am UTC](https://community.ntppool.org/t/adding-new-server/4376/6 "2026-04-29T10:40:16Z")

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@mclc should be fixed! See [New Server Add issue - #6 by ask](https://community.ntppool.org/t/new-server-add-issue/4380/6)